Terms & Conditions

Please find information on our terms & conditions for the services listed below. Please take the time to read as it is important that you understand our contractual relationship.

This is the user agreement which governs your use of the website, www.chasetravel.co.uk hereafter referred to as "The Website" or, if relevant, one of our other distribution channels (such as Interactive TV ("IDTV"), mobile telephone commerce ("WAP") or interactive voice technology ("IVT") ("the Channels") and the purchase by you of the services and products we provide. Not all of the products or services we provide are supplied by us, therefore, where this applies, the contract for the product and/or service will be between you and that third party.

*Due to the nature of Chase Technology’s real time interfaces, occasionally products may show a price of 0.00. These prices are not valid and will not be confirmed. If you wish to confirm the product you must contact a Chase Travel representative and confirm the product with them.

"The Website" and our reservations team operate to provide travel services to travel professionals only. It is a condition of dealing with Chase Travel & Tours, (Marketing Services) Ltd that all travel professionals are acting as principal and for their own account in their dealings with Chase Travel & Tours (Marketing Services) Ltd. Chase Travel & Tours (Marketing Services) Ltd only deal with travel professionals for transactions made or linked to "The Website". Under no circumstances, will we enter into contract with any party who is not a travel professional acting as principal.

  1. Data Protection and Privacy Policy
  2. Hotels
  3. Car Hire
  4. Volcanic Ash Insurance
  5. Limitation of Liability
  6. Miscellaneous

  1. Data Protection and Privacy Policy

    Please find below our privacy policy for "The Website" which shall be deemed to be incorporated into these terms and conditions. Chase Travel International c/o MWB, Trident One, Styal Road, Manchester, M22 5XB, United Kingdom, hereafter referred to as "We", take the privacy of our customers' data very seriously. Please read the following policy to understand how we will treat your personal data after it has been collected by us through your use of "the Channels". If this policy changes then "We" will let you know via our homepage. "We" assure you that "We" only use your data as specified here and for our legitimate business reasons.

    When do we collect data?

    "We" can collect data on you from a variety of different sources, these include:

    • when you purchase products or services from "The Website" or via "the Channels";
    • when you become a subscriber;
    • when you speak to our customer services personnel;
    • via explicit data capture measures, for example by entering competitions and completing surveys;
    • via implicit data capture measures such as studying which pages you read the most and the use of cookies.

    In any of the above cases the data "We" collect could be personal data.

    What do we do with your personal information?

    When you buy anything via "The Website" or give us any personal data as indicated above, we may need to collect information about you to process the transaction, fulfill your order and provide you with the services you expect then and in the future. This information may include, but is not limited to, details such as your name, your address, your phone number and your credit card details.

    Unless "We" have your express consent "We" will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is of course subject to the provision that "We" may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when "We" are legally obliged to disclose your data.

    By becoming a subscriber you consent to receive from us by e-mail our e-newsletter and details of other special offers which "We" may think may be of interest to you.

    "We" retain and use your personal information to provide you with the best remote commerce (including electronic and mobile commerce) experience by providing you with a personalized service and to give you details of offers which "We" think will be of interest to you. "We" may also use the information to process any transactions you undertake with us and for internal administration and analysis. For quality assurance and training reasons "We" record most of the calls you make to us.

    The personal information that you submit to us through "The Website" will be collected, stored and processed on our servers in Ireland. By becoming a Chase Travel customer you consent to the collection, storage and processing of that personal information in Ireland and the transfer of the personal data submitted by you to "The Website".

    For any of the above purposes "We" may send your information internationally including to countries outside the EEA. Some of these jurisdictions offer differing levels of protection of personal information, not all of which may be as high as Ireland.

    Cookies

    "The Website", which is owned and operated by Chase Travel uses cookies. A cookie is a small text file of which there are three types:

    • Session cookies
      These are used to maintain something called session state. If you consider your journey through "The Website" to be a conversation with us, this cookie just reminds "The Website" where "We" were in that conversation (for instance if at some point in the conversation you asked us to add a hotel to your basket, next time you click on the basket it is still there). Cookies are required for the site to function, but are not used in any way to identify you personally.
    • Permanent cookies
      These store a few numbers on your hard drive. You can view them by looking in the cookies directory of your browser installation if you are interested. They last for a long time and each time you come to "The Website" you send us a copy of them. "We" use them to identify you between visits. For instance if you were looking at hotels in Dublin last time you were on "The Website" and "We" have a great hotel deal "We" may use this cookie to recognize you and show you our great deal. They are not required for the site to work but may enhance your experience. "We" do not store any personal data in these cookies, just a unique number that identifies you to us.
    • Third Party Cookies
      You may have noticed that "We" carry advertising from third parties on our site. Occasionally they may send you a cookie. "We" have no control over these. Although you cannot block session cookies as they are required for "The Website" to function correctly, you can configure your internet browser so that it can reject both permanent and third party cookies. How you do this will depend upon the internet browser you use (for example, Internet Explorer, Mozilla Firefox etc.) and it is therefore impractical for us to detail here how you can reject those cookies. Please refer to the relevant internet browser manufacturer's website where you should be able to receive all the information you need.

    Third Party Advertising

    The ads appearing on "The Website" are delivered to you, on our behalf, by our web advertising partner. Information about your visit to "The Website", such as number of times you have viewed an ad (but not your name, address, or any other personal information), is used to serve ads.

    Data

    In Ireland we operate and are registered in accordance with applicable data protection legislation.

    Consent

    By disclosing your personal information to us using "The Website" or over the telephone, you consent to the collection, storage and processing of your personal information by "The Website" in the manner set out in this Privacy Policy. Some information and e-mails sent to us may be used as testimonials, but no e-mail address or contact details will be displayed.

    Change/Modify Details

    If you need to modify or change your personal details please email us as soon as possible.

    Contact

    If you have any questions or concerns about the information "We" hold about you, you can also email us at info@chasetravel.co.uk.

  2. Hotels

    1. All hotel discounts advertised are based on the discounts from the full "rack rate" including VAT and are correct at the time the offers are first advertised on "the Channels". However, please note that some hotels in other countries may also charge local or other taxes, which may not be included in the offer.
    2. "Rack rate" is the rate published by a hotel which is the maximum it will charge for any room.
    3. If you wish to cancel your hotel room, you may do so online, if you didn't issue a voucher yet. Otherwise contact our "Customer Services" by email on cancellations@chasetravel.co.uk. Please include your order number, registered email address and details of your cancellation. In the event of cancellation for whatever reason you may be liable to pay Chase Travel a cancellation fee of €15. This could be in addition to any cancellation charge any hotel may impose. Most of the hotels on offer on "The Website" can be cancelled free of charge up to 72 working hours prior to arrival.
    4. Prices stated are on per room, per night basis and include VAT unless otherwise stated. Accommodation as specified is a standard room, on a room only basis, including state tax. Should you have any special requests in respect of ground floor or adjoining rooms etc, these are very much subject to availability and cannot be guaranteed under any circumstance. Homes and apartments are cleaned prior to arrival and are generally not cleaned again during your stay. Most hotel rooms consist of two double beds and can sleep up to four persons except in New York where the rooms tend to be much smaller and generally have a double bed or similar in them. In many hotels, where the maximum occupancy of the room exceeds the number of beds listed in the brochure description a roll away bed can be provided at a charge per night usually payable locally. References to triple rooms refer to the number of occupants in a room rather than the number of beds.
    5. Please be aware that the hotel room photos are only a depiction of the type of rooms on offer and may not represent the actual room described. Every effort has been made to ensure the accuracy of descriptions and information. Where "We" are aware that a facility or service advertised on "The Website" will not be open or available during the period of your holiday, "We" will take steps, wherever possible, to notify you prior to travel.
    6. It is standard policy that check-in at any hotel, apartment or home is not normally before 3 pm. It is generally required that you check out of your accommodation by 11 am.
    7. Unless otherwise stated, breakfast, lunch and dinner are not included.
    8. Star ratings may differ according to the country where the hotel is located and are out of the control of Chase Travel. Therefore, "We" cannot be held responsible for any misconceptions relating to star ratings.
    9. Please note foreign hotel room advertisements displayed on "The Website" may have room rates identified in both Euro as well as the local currency, or any other currency as requested by the specific hotel supplier. Unless stated otherwise, at the time of final payment, the room rate you will be charged by the hotel shall be as expressed in the local currency (or in any other currency as determined by the hotel) and not in Euro. Please be aware any subsequent conversion of the local currency to Euro by the hotel on your behalf may differ from the Euro room rate advertised on "The Website".
    10. Whenever "We" learn of development work / renovations likely to affect the enjoyment of the holiday, "We" will endeavour to contact the agent if there is the time before departure.
    11. If you have any other queries or complaints in relation to your accommodation you must immediately inform our local representative at the location where the incident arises and if asked set out in writing details of your complaint. If it is not possible to do so whilst on location you must notify us of any complaint not later than 28 days after your return.

  3. Car Hire Airport

    Car Hire reservation services on "the Channels" are provided by Dollar Thrifty Automotive Group Inc. Their terms and conditions can be found on the purchase path when purchasing car hire.

  4. Volcanic Ash Insurance

    Once purchased, Ash Insurance is non refundable.

    General Provisions

    Like in all insurance contracts, this contract implies reciprocal rights and obligations. It is governed by the French Insurance Code. These rights and obligations are described in the following pages.

    Provisions Common To All The Guarantees


    DEFINITIONS

    Insured
    The persons duly insured under this contract designated hereunder by the term "you".
    Insurer / Assistance provider
    Gan Eurocourtage designated hereunder by the term "we".
    Insurance Code
    Collection of legislative and regulatory texts governing the insurance contract.
    Domicile
    Domicile means your principal and habitual place of residence.
    Drom Pom Com
    By DROM POM COM are meant the new denominations of DOM TOM (French overseas territories) after the Constitutional Reform dated 17 March 2003, modifying the denominations and definitions of DOM TOM.
    Transport carrier
    By transport carrier is meant any company duly authorised by public authorities for the transport of passengers.
    Europe
    By "Europe" is meant all the countries of the European Union, Switzerland, Norway and the Principality of Monaco.
    Allowance
    Part of the compensation to be borne by you.
    Metropolitan France
    By Metropolitan France is meant the continental France and Corsica, including the DROM POM COM (new denominations of DOM TOM after the Constitutional Reform dated 17 March 2003).
    Civil war
    By civil war is meant the armed opposition between several parties belonging to the same country and also any armed rebellion, revolution, sedition, insurrection, coup d’Etat, application of martial law or closure of frontiers commanded by the local authorities.
    Foreign war
    By foreign war is meant the armed opposition, declared or undeclared, of one state by another state as well as any invasion or siege condition.
    Illness / Accident
    An alteration of health recognised by a medical authority, requiring medical care and the absolute cessation of all professional or other activities.
    Family member
    By family member is meant the spouse – legal or factual – a child, a brother or a sister, the father, the mother, the parents in law, the grandparents, the grandchildren, the brothers in law and the sisters in law, son in law and daughters in law and in case of death, an uncle, an aunt, a nephew or niece.
    Habitual residence
    By habitual residence of the member is meant his place of residence for fiscal purposes.
    Loss
    Event likely to result in the application of a guarantee under the contract.
    Subscriber
    One who takes insurance, physical person or moral entity subscribing to an insurance contract.
    Subrogation
    The judicial situation in which a person transfers his rights to another person (notably: substitution of the insurer to the policy holder for the purpose of legal proceedings against the adverse party).
    Third party
    Any person other than the insured person responsible for the loss. Any Insured victim of a bodily injury, tangible or intangible consecutive damage caused by another insured person (insured persons are considered as third-parties with regard to one another).

    What is the geographical coverage of the contract?

    The guarantees and/or services subscribed under this contract are applicable in the entire world.

    What is the duration of the contract?

    The validity period corresponds to the duration of services sold by the tour organiser. Under no circumstance, the guarantee period may exceed three months from the date of departure in tour. The guarantee "CANCELLATION" takes effect from the date of subscription of this contract and expires on the date of departure of the journey (outward journey).

    What are the general exclusions applicable to all our guarantees?

    We cannot intervene when your request for guarantees or services is the consequence of damages resulting from:

    • Epidemics and pollution
    • Natural catastrophes, this exclusion does not apply to the option 2
    • Civil or foreign war, riots, popular movements or strikes
    • Willing participation of an insured person in riots or strikes
    • Meltdown of atomic core or any irradiation due to ionising radiation
    • Alcoholism, drunkenness, usage of drugs, narcotics, drugs not prescribed medically
    • Any deliberate act for invoking the contractual guarantee
    • Duels, bets, crimes, quarrels (except legitimate defence)
    • The practice of following sports: bobsleigh, skeleton, mountain climbing, toboggan racing, aerial sports (except parascending) as well as sports resulting from a participation or training for official matches organised by a sports federation
    • The absence of risk

    How is your compensation calculated?

    If the compensation cannot be determined by mutual agreement, it is evaluated by means of an amicable appraisal, subject to our respective rights.
    Each of us may choose his expert. If these experts are unable to agree, they call for a third expert and all three operate jointly with a majority vote.
    If one of us fails to name an expert or if the two experts fail to agree on the choice of a third expert, the President of the District court shall nominate him, deciding on a case filed before him. Each of the co-contractors shall bear the costs and honoraria of his expert and if required, half of these expenses for the third expert.

    What is the timeframe for your compensation?

    The settlement takes place within a period of fifteen days from the agreement concluded by us or from the notification of the judgement ordering enforcement.

    What are the sanctions applicable in case of deliberate false declaration by you at the time of loss?

    Any fraud, reluctance or deliberate false declaration from you regarding the circumstances or consequences of a loss will lead to the loss of all rights for service or compensation regarding this loss.

    What are the modalities for examining the complaints?

    In case of difficulty, you should send your complaint to:

    Gan Eurocourtage
    Tour Gan Eurocourtage
    Customer Relations Service
    4-6 avenue d’Alsace
    92033 La Défense Cedex - France

    If finally, you are dissatisfied after the response provided to you, you may seek the opinion of the Mediator under conditions that will be communicated to you on simple request sent to the above address.

    L’autorité de Contrôle des Assurances et des Mutuelles
    (Insurance and Mutuals Control Authority - ACAM)
    Prudentiel Control Authority
    61 rue Taitbout
    75436 Paris Cedex 09 - France

    Information to subscriber about the provisions of the national commission on computer data and liberties – CNIL

    Information concerning you is necessary for processing your requirements and also for the management of your insurance contract. It is meant for the use of the insurer, his agents, his reinsurers, his service providers and professional organisations. The information is also meant for commercial use by other group companies and their partners. If you do not desire this, you can make an opposition to the address given below.
    Conforming to the Law No. 78 – 17 dated 6 January 1978 relating to computer data, files and liberties, you have a right to opposition, access, rectification and communication of data concerning you by contacting your insurer at the following address:

    Gan Eurocourtage
    Customer Relations Service
    Tour Gan Eurocourtage
    4-6 avenue d’Alsace
    92033 La Défense Cedex - France
    E-mail: relationsconsommateurs@gan-eurocourtage.fr

    SUBROGATION

    After paying you the compensation, except compensation paid against the Travel Accidents guarantee, we are subrogated in the rights and actions you may be entitled to, against third parties responsible for the loss, as provided by the Article L.121-12 of French Insurance Code. Our subrogation is limited to the amount of compensation paid by us or to the services provided to you by us.

    What is the limitation period?

    Any action with regard to this contract can be exercised only during a period of two years from the event causing it under the conditions determined by the Articles L.114-1 and L.114-2 of the French Insurance Code.

    Option 1: Cancellation "exceptional event"

    Table of Guarantee Amounts
    Guarantees Amounts
    Cancellation Costs max £135 per reservation
    Allowance per person Without allowance
    Takes Effect From Expiry Of Guarantee
    Cancellation: Date of subscription of this contract Cancellation: Date of departure – Place of convocation of the group (outbound journey)

    What do we guarantee?

    If the effects of an Icelandic volcano lead to the cancellation of your outbound flight by the airlines company, we shall reimburse the cancellation costs remaining payable by you within the limits of the amount specified in the table of guarantee amounts.

    At the time of subscribing to this option you should not have been aware of the closure of your departure airport due to the consequences of an Icelandic volcano.

    What is the amount of our intervention?

    We cover the amount of cancellation costs incurred on the date of event coming under the guarantee, conforming to General Sales Conditions of the tour organiser, with a maximum of £135 per reservation

    Exclusions from our coverage

    • The absence of risk
    • A fault of Chase Travel or the airlines company
    • An act of negligence committed by you
    • Cancellation of your flight due to any reason other than the consequences linked to the Icelandic volcano

    What is the time limit for declaring the loss?

    You must inform us within five working days following the event invoking the guarantee or your effective date of return, mentioning your contract no. For this, you must send us a declaration loss addressed to Presence Assistance Tourisme Bp 2101, 75771 Paris Cedex 16, France.

    What are your obligations in case of loss?

    You must send us all the original documents necessary for preparing your file in order to prove the grounds of your claim and determining its amount.

    In case of cancellation:

    The registration form of the tour showing the amount of insurance paid and the invoice from Chase Travel for the cancellation costs.

    Option 2: Guarantee consequence of ash cloud force majeure

    Table of Guarantee Amounts
    Guarantees Maximum Amount of Compensation
    Before departure
    If the journeys are reimbursed by the provider:
    Reimbursement of insurance
    Reimbursement of pre/post transfer

    or

    If the journeys are postponed by the provider:
    Reimbursement of pre-transfer
    Price increase of postponed journey

    Amount of travel insurance premium
    max £135/passenger

    or



    max £135/passenger
    15% of the amount of journey max £180/passenger
    During trips
    Return impossible:
    Hotel costs: lump-sums
    Hotel costs: Dry flights

    £70 per night per passenger with max of 6 night £40 per night per passenger with max of 2 night
    Takes Effect From Expiry Of Guarantee
    Date of departure initially scheduled Effective date of return

    What do we guarantee?

    Our guarantee becomes applicable if Chase Travel or the transport carrier cannot fulfil contractual obligations towards you following an external irresistible and unavoidable event that is not excluded by this contract, resulting in:

    • Either the cancellation of your journey
    • Or the impossibility of transporting you on the scheduled dates

    In what situations can we intervene?

    1. Cancellation of journey before your departure (outbound)

      If an external irresistible event not intended by Chase Travel and/or the transport carrier obliges them to cancel your journey and the amount of this journey is reimbursed to you:

      • We shall reimburse the insurance premium paid for the cancelled trip
      • We shall reimburse within the limit specified in the table of guarantee amounts the up and down transport tickets scheduled between your place of residence and the place of convocation fixed by the organiser, having become useless because of the cancellation of the journey, provided that these cannot be modified or reimbursed or can be modified only with penalties.

    2. Postponement of your journey to new dates (outbound)

      If an external irresistible event not intended by the tour organiser and/or the transport carrier obliges them to postpone your journey:

      • The insurance contract covering the cancelled journey shall be transferred without costs to the new dates of journey
      • If because of the postponement of your journey to a new date, it is facing a price increase, we shall reimburse the difference calculated within the limits specified in the table of guarantee amounts. For the guarantee to be applicable, the following services have to be similar to those of the cancelled journey: number of passengers, destination, duration of stay, category of hotel.
      • We shall reimburse within the limit specified in the table of guarantee amounts the up and down transport tickets scheduled between your place of residence and the place of convocation fixed by the organiser, having become useless because of the cancellation of the journey, provided that these cannot be modified or reimbursed or can be modified only with penalties.

      The guarantee amounts for the postponement of journey cannot be cumulated with those allowed in case of cancellation of journey.

    3. During your trip

      If an external irresistible event not intended by Chase Travel and/or the transport carrier obliges them to differ your date of return:

      • We shall reimburse on presentation of supporting documents the hotel costs (hotel and meals) not paid by the tour organiser and/or transport carrier, consequent to the extension of your stay within the limits specified in the table of guarantee amounts

    Exclusions from our coverage

    • The absence of risk
    • A nuclear incident, civil or foreign war, strikes
    • A fault of Chase Travel or the airlines company
    • An act of negligence committed by you

    What are your obligations?

    • In case of LOSS

      • You must send us all the original documents necessary for preparing your file in order to prove the grounds of your claim and determining its amount

    • In case of CANCELLATION

      • The registration form of the tour showing the amount of insurance paid
      • The invoice for the transport ticket if any from the place of residence to the meeting place fixed by the tour organiser.
      • A certificate of the transport carrier confirming that these tickets cannot be modified or reimbursed and that they have not been used.

    • In case of POSTPONEMENT

      Concerning your initial journey

      • The registration form and the copy of invoice from the tour organiser
      • Details of services during the new trip (copy of the brochure, for example)
      • The invoice for the transport ticket if any from the place of residence to the meeting place fixed by the tour organiser.
      • A certificate of the transport carrier confirming that these tickets cannot be modified or reimbursed and that they have not been used

      Concerning the new journey

      • Registration form from the travel agent
      • Invoice of the tour organiser
      • Details of services during the new trip (copy of the brochure, for example)

    • In case of EXTENSION OF STAY AT THE DESTINATION

      • Original invoices of hotel costs

  5. Limitation of Liability

    Non Consumers

    1. Our aggregate liability in respect of any loss or damage suffered by you and arising out of or in connection with subject of these terms, whether in contract, tort (including negligence) or otherwise, in respect of any booking, is 125% of the value of that booking.

    2. We shall not be liable, in contract, tort (including negligence) or for breach of statutory duty or in any other way for:

      1. any economic losses (including loss of revenues, profits, contracts, business, data, data use or anticipated savings); or
      2. any loss of goodwill or reputation; or
      3. any special or indirect or consequential losses;

      In any case, whether or not such losses were within the contemplation of the parties at the date "We" accept your booking or were suffered or incurred by you arising out of or in connection with the use of or access to any materials or services provided on or via "The Website" or any failure of performance, error, omission, interruption, defect, delay in transmission, computer virus or telecommunications failure or any other matter.

    Consumers

    1. "We" will not be liable under this contract for any loss or damage caused whether or not by us or our employees or agents, in circumstances where:

      1. there is no breach of a legal duty of care owed to you by us or by any of our employees or agents;
      2. such loss or damage is not a reasonably foreseeable result of any such breach;
      3. any increase in loss or damage resulting from breach by you of any term of this contract;
      4. the losses are business losses, and/or losses to non-consumers.

    Assignment

    These terms and the agreement are between you and Chase Travel. You are not entitled to assign or delegate your rights under them.

  6. Miscellaneous

    1. You confirm that you are a travel professional acting as principal and for your own account.
    2. You accept financial responsibility for all transactions made under your name or account.
    3. In order to make a purchase you must be over 18 years old, be purchasing for yourself and have the legal capacity to make the transaction.
    4. You must make sure that all the information you provide to us is true and accurate.
    5. You must not use "The Website" for speculative, false or fraudulent bookings.
    6. The transmission of threatening, defamatory, pornographic, political or racist material or any material that is otherwise unlawful is expressly prohibited.
    7. "The Website" and any content may not be modified, copied, transmitted, distributed, sold, displayed, licensed, or reproduced in any way by you, except if you wish to make copies of "The Website" for your own personal and non-commercial use.
    8. This user agreement is between you and "The Website".

    9. If you wish to contact us on any issue detailed in these terms you may do so by contacting our customer services ("Customer Services") by any of the following methods:

      • by emailing info@chasetravel.co.uk;
      • by writing to us at Chase Travel International, MWB, Trident One, Styal Road, Manchester, M22 5XB, United Kingdom;
      • by faxing us on +353 1 854 0344;
      • by calling us on 020 30 51 34 72.

      In order for us to assist with your query as quickly as possible, please make sure that you have your order number before you call us. In most cases we can only discuss order information with the person who made the booking, or one of the passengers on a booking.

    10. Where your contract is not with us but with a third party supplier such as a tour operator or hotel, "The Website" may pass your credit card (or details of any other payment method allowed) and any other essential booking details to that third party. The placing of an order for any goods and services by you will constitute consent to us passing on such details.

      You undertake to us that the details you give to us while using "the Channels" are correct in particular that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the product or service.

      If there are any changes to the details supplied to us by you it is your responsibility to inform us by contacting our "Customer Services" as soon as possible.

    11. "We" won't send you e-mails which you do not want but "We" can't guarantee that third parties to whom your details are sent won't do so.
    12. "The Channels" will not stop you from making impossible bookings such as two flights to the same place at the same time or a flight to one place and theater tickets to another at the same time. If you make that kind of booking "We" won't give you a refund.
    13. "We" will do our best to correct errors and omissions as quickly as possible after being notified of them. However because of the sophisticated technology that is required in operating "The Website" there may be times when obvious errors occur. For example, very occasionally, this may result in a price, product or service or other detail displayed or presented on "the Channels" being incorrect. In this case "We" reserve the right to cancel that contract, but this of course will be without any liability to you.
    14. "We" do not make any warranty that "The Website" is free from infection by viruses or anything else that has contaminating or destructive properties.